What we collect
We collect only what you give us or what your browser sends when you visit.
- Quote requests: your name, phone number, email if you give one, the town or ZIP of the home, your answers about the roof, and any photos you attach.
- Calls: whatever you tell us when you call 407-242-2840.
- Site use: the pages you visit, the device and browser you use, your approximate location from your IP address, and, if you arrived from an ad, the ad-click identifiers in the link (such as gclid or fbclid) and any utm parameters. Those identifiers sit in a cookie on this site for 90 days at most; they tell us which ad a quote request came from.
How we use it
- To respond to your request, write a quote and do the work you asked for.
- To keep a record of your request in our customer system.
- To understand which pages and ads lead to real requests, so we can stop paying for the ones that do not.
- To meet legal and insurance record-keeping obligations.
Text messages
If you tick the text-message box on the quote form, we may text you about that request at the number you gave (for example to confirm an appointment). Message and data rates may apply. Reply STOP to any text to stop; reply HELP for help. Leaving the box unticked never affects how your request is handled. We do not send marketing texts to anyone who has not asked for them.
How long we keep it
Quote requests and job records are kept for as long as we may need them as the record of the job or for insurance or tax purposes, and then deleted. Analytics data is kept under the retention settings of the tool that collected it.
Your choices
Ask us what we hold about you, ask us to correct it, or ask us to delete it, by calling 407-242-2840. We may need to keep records the law or an insurer requires. Cookies can be cleared or blocked in your browser.
Children
The site is meant for adult homeowners and property owners. It is not aimed at minors, and if we learn that a request came from someone under 18 we delete it.
Changes
When this policy changes, the new version is posted here with a new date at the top.
Contact
South Fork Roofing LLC — 407-242-2840.
